At Manuka by Havis, every facility is designed with comfort, convenience, and modern hospitality in mind. As a boutique property located in the lively district of Nagoya, Batam Island, the hotel offers a thoughtful blend of essential amenities and guest‑oriented services that elevate the stay experience for leisure travelers, business guests, and families. Whether you are visiting for a short escape or an extended retreat, the facilities at Manuka by Havis ensure a seamless balance of relaxation, productivity, and ease.
Welcoming Arrival & 24/7 Front Desk
Your experience begins the moment you arrive. Manuka by Havis offers a 24‑hour front desk, ensuring that assistance is readily available regardless of your arrival time. Whether guests require check‑in support, local guidance, or help with special requests, the staff are trained to respond with professionalism and warm hospitality. This around‑the‑clock service is particularly beneficial for travelers arriving from nearby ferry terminals or late‑night flights into Batam.
The hotel’s check‑in experience is exceptionally smooth thanks to its modern keyless entry system, allowing guests to enter their rooms conveniently without traditional keycards. This not only enhances security but also offers added convenience—especially for guests traveling in groups or families.
High‑Speed Wi‑Fi Throughout the Hotel
In today’s connected world, reliable internet access is essential. Manuka by Havis provides complimentary high‑speed Wi‑Fi throughout the property, enabling business travelers to work efficiently and leisure guests to stream entertainment, stay in touch, or plan their day’s itinerary with ease. Whether in your room, the lobby, or common areas, connectivity is fast, stable, and hassle‑free.
Room Service & On‑Site Dining Convenience

For added comfort, the hotel offers room service, giving guests the option to enjoy meals in the privacy of their own rooms. This is particularly appreciated by guests traveling with family or those who prefer a quieter dining experience after a long day exploring the city.
In addition to its in‑house dining convenience, the hotel’s central location places guests within walking distance of numerous cafés, restaurants, and local eateries. This makes it easy to sample Batam’s diverse culinary landscape—from local Indonesian dishes to international favorites—just steps from the hotel.
Laundry Facilities for a Hassle‑Free Stay
Whether you’re traveling for business or on a long holiday, having access to laundry services can greatly enhance convenience. Manuka by Havis features practical laundry facilities, allowing guests to refresh their wardrobes without having to leave the property. This service is ideal for long‑stay travelers, families with children, or visitors who prefer to pack light.
Luggage Storage for Flexible Itineraries
The hotel understands that travel plans don’t always align perfectly with check‑in and check‑out times. To provide guests with maximum flexibility, Manuka by Havis offers secure luggage storage. This facility allows guests to explore the city freely before check‑in or after check‑out without the burden of carrying bags. It’s especially useful for travelers transiting through Batam before heading to ferry terminals or the airport.
Designated Smoking Area
To ensure comfort for all guests, the hotel maintains a designated smoking area. This thoughtful arrangement allows smokers to enjoy their preferences without affecting the comfort of non‑smoking guests within the property.
In‑Room Facilities for Comfort & Convenience
The in‑room facilities at Manuka by Havis reflect the hotel’s commitment to guest comfort. Each room is thoughtfully equipped with amenities that enhance relaxation and convenience:
Kitchenette & Food Preparation Essentials
Both room types include a kitchenette, which features a mini‑fridge, stovetop, cookware, dishes, and utensils. This setup is especially ideal for families, long‑stay travelers, or guests who prefer preparing simple meals during their stay.
Private Bathrooms with Modern Features
Every room includes a private bathroom with a rainfall showerhead, bidet, hairdryer, toiletries, and bottled water—offering a refreshing and hotel‑standard experience.
Climate Control & Entertainment
Rooms come equipped with air conditioning and a flat‑screen TV, ensuring a comfortable and enjoyable environment for rest or leisure. Guests consistently praise the rooms for their cleanliness, spaciousness, and minimalist yet stylish design.
Family‑Friendly Features

While Manuka by Havis welcomes all types of travelers, it has gained particular appeal among families. In addition to spacious family rooms, certain accommodations at the hotel include unique interior elements such as slides or playful décor—features that add a dose of excitement to the stay, especially for younger guests. These thoughtful inclusions transform family trips into delightful memories and set the hotel apart from traditional urban accommodations.
Proximity to Major Attractions & Shopping Centers
Although technically not an in‑house facility, the hotel’s unbeatable location serves as one of its greatest advantages. Manuka by Havis sits at the center of Batam’s top shopping and leisure destinations. Within walking distance, guests will find:
- BCS Mall
- Batam City Square Mall
- Grand Batam Mall
- Nagoya Hill Shopping Mall
Additionally, the hotel offers easy access to ferry terminals and Hang Nadim Airport, making it an excellent choice for international travelers arriving from Singapore or Malaysia.
This proximity enhances convenience, offering guests everything from dining and entertainment to retail therapy just minutes away.
Safety, Cleanliness & Guest Comfort

Manuka by Havis places strong emphasis on maintaining a clean, safe, and welcoming environment for all guests. Visitors consistently praise the hotel for its cleanliness—particularly in guest rooms, bathrooms, and common areas. The minimalist design approach helps maintain a tidy and refreshing ambiance, while the staff’s commitment to attentive service ensures that every guest feels cared for throughout their stay.
Families often remark on the calm and relaxing atmosphere of the hotel, appreciating that despite its central location in a busy district, the interior remains tranquil and conducive to rest.
Transport Accessibility
Though not a facility inside the building, accessibility plays a major role in the overall guest experience. Manuka by Havis offers quick transport access to key hubs such as:
- Hang Nadim International Airport
- Batam Centre Ferry Terminal
- Harbour Bay Ferry Terminal
Combined with ride‑hailing availability and nearby taxi services, getting around is easy and efficient.
Conclusion
Manuka by Havis offers a balanced mix of thoughtful facilities, modern comforts, and practical services that cater to all types of travelers. From its 24‑hour front desk and complimentary Wi‑Fi to well‑equipped kitchenettes and family‑friendly features, every detail is designed to enhance the guest experience. Its strategic location near major malls, dining establishments, and transport hubs further amplifies convenience, making it one of Batam’s most value‑packed boutique stays.
Whether you’re visiting for business, leisure, or a family adventure, the facilities at Manuka by Havis ensure a comfortable, enjoyable, and memorable stay.
